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  • Success Story
  • Demonstration

ecomize was requested in March 2010 for an immediate assistance as special expertise partner in order to review and revamp the implementation of SAP IS-U/UCES for their Internet E-service & E-billing strategy.


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Biller Direct

Biller Direct is part of SAP Financial Supply Chain Managment (FSCM) and enables your company to shape its processes more efficiently within the Financial Supply Chain. As Electronic Bill Presentment & Payment (EBPP) application it provides your customers the right tools to manage debits and credits online for account receivables (FI-AR) and contract accounts (FI-CA).

The application is fully integrated to:

  • Credit / Debit Management
  • Dispute & Case Management
  • Collections Management

All common Payment Methods are supported such as :

  • Automated Clearing House
  • Direct Debit
  • Credit / Debit Cards
  • Credits

The application can be switched between two presentation modes - Balance mode and Standard mode. In the standard mode all debits & credits are individual listed and customers are able to select & clear individual items. In the balance mode, all items are summarised into a balance and all payments are performed against the balance rather than single items.

Features

  • Partial payments support
  • Withdrawal of recent payments possible
  • Due / Past Due notification
  • Complaints against individual debits & credits items
  • Integrated messaging system to communicate with responsible agent
  • Switching between possible notifications types for account changes (SMS, Email, Mail)
  • Setup automatic debit for cards & direct debit for bank accounts
  • Direct monthly & yearly statements
  • Address maintenance with or without forced agent approval
  • Invoice online presentation (PDF or HTML)

ecomize is one of just a handful consultancies world-wide with the capabilities and proven project experiences to deliver SAP's Biller Direct. Especially our IS-U expertise makes us to the first choice as implementation partner for the industry specific solution UCES. Contact us for more information.

 
  • Biller Direct ++
  • Extras
  • Benefits
  • Licence

Biller Direct++ is a consulting solution and build right on top of the SAP standard application to reduce the complexity and to provide a better foundation to easily implement customer requirements without interfering with the 'vanilla' application.

Customer facing Web-Channel solutions do normally require an increased amount of adjustments to meet the individual business requirements. Our extensions are based on years of strong SAP implementation experience to manage the risks in modifying those applications.

Enhancements Package

Every company is unique  and requires an individual presentation for specific information. We have developed over the time pre-build solutions to give you the benefit of enabling them without extra cost e.g.

  • Interactive Calendar (e.g. Scheduled Meter Readings)
  • Various Animated Charts (e.g. Consumption & Bill History)
  • Account Status
  • and more

Avoiding Framesets

The frameset technology is an outdated technology and is causing an unnecessary increase in complexity. Unlike the SAP standard, Biller Direct++ is avoiding this technology and provides therefore the foundation of seamless integration to any web page.

Template Framework

Just to relying on CSS Style-sheet has shown to many limitations to meet the customer demands. Biller Direct++ provides a template framework to easily amend the structure of any kind of screen to you personal needs without touching the SAP standard. By using a centralized template we can easily bring the whole application in line with the Cooperate Identity (CI). The template framework is also foundation of a modular approach to replace standard presentation techniques for specific elements on screen such as switching from a simple table to an interactive calendar to present dates.

Registration & Logon Process

Biller Direct++ offers a fully automated registration process. With the registration a validation process is provided to authenticate the visitor as customer. Supported are a state of the art logon & registration processes beginning from resting passwords to password activation email.

Web-Services

Nothing is forcing you to use the standard interface. Take advantage of Web-Services to retrieve data from any system, which does not have to be related to SAP. It cannot be easier!

More Flexibility

Change the look & feel for all pages within minutes, adjust the structure of pages without touching the SAP standard or just switch the presentation style of information within seconds e.g. from table to chart view

Easy Maintenance & Cost-efficiency

Biller Direct++ avoids the most pain points and allows not just only a quick implementation, it also reduces the efforts to maintain the application. An easier to handle application is saving you time and cash.

SAP Support

By introducing another layer between layout and business logic, the SAP logic is almost completely isolated and does not change by the most common activities. If something is wrong with the standard application, you can still rely on an immediate support by SAP directly.

That is the clue

No extra license fee!!

As part of every implementation we automatically offer to integrate our enhancement package. This will not only allow us to provide a high quality solution within a short period of time, it also reduces the implementation time by up to 35% and beyond. Even after the project go-live you will experience an easier maintenance process.

Contact Details

Zürich HQ
Switzerland

Schweinfurt
Germany

Oslo
Norway

London
United Kingdom