Short Facts

Mobile Sales Online is a browser based solution for handhelds or mobile phones with HTML/XHTML support and especially as "lean" client target for executives, sales managers and key account managers. As basic component is the minimum release of SAP CRM 3.0 required. To access the SAP CRM analytical reporting, a SAP Business Information Warehouse System (BW) with release 3.06 or above must be available. 

Key Capabilities

• Activity Management - Create, Search, View and Edit activities
• Account Management - Create, View and Edit account details
• Opportunity Management - Search and View maintained opportunities
• Sales Contact Management - Search and View contracts
• Sales Order Management - Search, View and Create orders
• CRM Analytics Reporting - Analyse, report and predict customer behaviours    

Features 

• Supports all mobile devices with HTML/XHTML browsers
• No data synchronisation required 

Benefits

• Better usage of opportunities and foundation to close more business faster
• High quality and up-to-date data
• Improved coordination between sales and company 
• Access and update information from mySAP CRM via smart phone
• Provide field sales agents with an easier and more efficient way to manage customer accounts
• Ensure customer satisfaction by checking the status of open orders on-the-spot
• Access information anytime, anywhere -– no manual synchronization needed